Singapore Airlines passenger stunned by hefty in-flight Wi-Fi bill

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Singapore Airlines passenger stunned by hefty in-flight Wi-Fi bill

November 14, 2014 - 06:32
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Internet usage fee of US$1171.46 in exchange for 155 page views

Singapore Airlines passenger Jeremy Gutsche claims he racked up an internet usage fee of US$1171.46 in exchange for 155 page views. “I wish I could blame an addiction to Netflix or some intellectual documentary that made me $1200 smarter. However, the Singapore Airlines internet was painfully slow, so videos would be impossible and that means I didn’t get any smarter … except about how to charge a lot of money for stuff. I did learn that,” wrote Gutsche on Trend Hunter.

$30 package?

In addition, he believes he spent an hour uploading his 4MB PowerPoint document and emails which have added to the cost. “And yes, the pricing per MB was disclosed on sign-up, but I bought the $30 package, slept through most the flight, and really didn’t think I’d end up a thousand bucks past the limit.” The airline has yet to reply to the incident.